Last Updated: November 18, 2025

Welcome to Isabel by Isabel Mondavi. These Terms of Service (“Terms”) govern your access to and use of our website, online store, and any services we provide (collectively, the “Services”). By accessing or using our Services, you agree to these Terms.

If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old to make a purchase or use our Services. Although our products are non-alcoholic, our brand and packaging are intended for adult consumers.

2. Product Information

We strive to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all information on the site is error-free. We reserve the right to correct any errors, update information, or modify product offerings at any time without prior notice.

3. Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete.

• You are authorized to use the payment method provided.

• We may cancel or refuse any order for any reason, including suspected fraud or incorrect information.

Payments are processed through secure third-party payment providers.

4. Shipping

Shipping times and availability may vary based on location. Delivery dates are estimates and not guaranteed. Once an order has shipped, we are unable to make modifications.

5. Refunds & Replacements

If your order arrives damaged, broken, or compromised, we will make it right.

Please contact us within 7 days of delivery with your order number and photos of the issue. We will offer a refund or replacement at your choice.

Because our products are consumable, we cannot accept returns on opened or unused bottles unless they arrived damaged.

For full details, please refer to our Refund Policy.

6. Intellectual Property

All content on our website—including branding, images, text, product names, and designs—is the property of Isabel by Isabel Mondavi and may not be copied, distributed, or used without permission.

7. Prohibited Use

You agree not to use our Services:

• For unlawful or fraudulent purposes

• To interfere with or disrupt the website

• To attempt to gain unauthorized access to any systems or accounts

• To infringe upon our intellectual property

8. Website Availability

We may update, suspend, or discontinue any part of the Services at any time without notice. We are not liable for any interruptions or loss of access.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these external sites.

10. Limitation of Liability

To the fullest extent permitted by law, Isabel by Isabel Mondavi is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

Your sole remedy for dissatisfaction with our Services is to discontinue use.

11. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Changes to These Terms

We may update these Terms periodically. When we make changes, we will revise the “Last Updated” date at the top of this page. Continued use of the Services constitutes acceptance of the updated Terms.